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What could cause a share transfer to fail or delay?

At Webull, we strive to provide a seamless share transfer process. However, there are certain factors that can potentially cause delays or result in a failed transfer.


To ensure a smooth transfer experience, please take note of the following:


1. Share Registration: It is essential to verify that the shares you wish to transfer are registered with your external broker in the same name and postal address that exists on your Webull account. Any discrepancies may lead to a transfer failure.


2. Company & Trust Accounts: Currently, Webull does not support company or trust account structures. Therefore, we are unable to accept inbound transfers from your external broker. We are actively exploring options to offer this service in the future.


3. Units and Stock Codes: Before submitting your transfer request, please double-check the exact quantity and stock codes you intend to transfer to Webull. Ensure that these values match the reflected data amount in your external broker account. Any discrepancies in units could impact the progress transfer.


4. Account Number or HIN: Verify that you have provided the correct account number or Holder Identification Number (HIN) during the transfer process. Incorrect information may result in mismatched details, leading to a rejection or unsuccessful transfer.


We understand the importance of a smooth and efficient transfer process, and our team is here to assist you with any queries or issues you may encounter. If you require further assistance or have questions regarding your share transfer, do not hesitate to reach out to our dedicated client service team.


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