Help CenterDeposit & WithdrawalBank Account LinkingWhy did my request to link my bank account fail?

Why did my request to link my bank account fail?

Requests to link a bank account may fail for various reasons including:

o	InValid Document Type – the document provided is not an acceptable type
o	Name Matching – the name you provided and the name on the bank statement do not match.
o	Bank Account Number – the bank account number you typed in and the bank account number on the document you provided do not match.
o	Swift code – you provided the incorrect swift code for your bank account
o	Currency – you chose the wrong currency for the withdrawal. Note that it must be USD.
o	Date of document – the document provided should be no older than 6 months. 
o	Some bank accounts will not be accepted for withdrawals, namely:
o	Tyme Bank
o	African Bank
o	Bidvest
o	Old Mutual
o	Grindrod
o	Third party payment platforms
o	Discovery unless the account is a multi currency USD account.
o	FNB Easy Zero Accounts

If we encounter an issue processing your request, you will be notified via email or a message in the Webull App.

If you have any questions about the above please contact us on our Help Centre. 

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